Conversational AI

Conversational AI

DeepGenius Conversational AI

Automate your Information Technology Service Management and Distinguish your business from your competition! Deliver exceptional customer service and increase your information technology operational efficiency using artificial intelligence. Enable your virtual agent to converse naturally with customers and expertly assist your human agents on complex cases like Covid-19 pandemic.

Features and Benefits

Improve customer service with AI that understands, interacts, and talks. Enable rich and conversational experiences with AI-powered features. It offers humanlike interactions that redefine the possibilities of AI-powered conversation.

Foster relationships, not just transactions

Provide personalized support, immediate service, and quick issue resolution, turning individual transactions into continued customer loyalty.

Increase Customer Satisfaction and operational efficiency

Improve call deflection rates, achieve shorter handling times, and reduce agent training costs, making overall operations faster and more effective.

Turn every agent into a specialist

Free human agents to focus on more difficult and specialized calls, providing them with real-time information, workflows, and turn-by-turn guidance.

Virtual Agent and Agent Assist

Gives customers 24/7 access to immediate conversational self-service, with seamless handoffs to human agents for more complex issues. Empowers human agents with continuous support during their calls and chats by identifying intent and providing real-time, step-by-step assistance.


Uses natural language processing to identify call drivers and sentiment that helps contact center managers learn about customer interactions to improve call outcomes.

DeepGenius AI Assistant for COVID-19

DeepGenius AI Assistant for COVID-19 (Powered by Verily and Google Cloud) It is the COVID-19 Virtual Agent for public and employees and customers of businesses.

Diagnostics from AI-first SaaS

It's an open-source conversational AI agent (AI-first SaaS), powered by Verily and Google Cloud, that is tailored to COVID-19 Diagnostics with the latest medical guidelines and findings. And it's now available as a demo for free.

Provides latest cOVID-19 Updates

It provides the health systems and hospitals, enabling chat or voice bots via Conversational AI to answer questions about COVID-19 symptoms and provide the latest guidance from public health authorities like the CDC and Prevention and WHO.

Delivers Health-related Information

It can automatically answer frequently asked questions about COVID-19, help users understand possible symptoms and severity, and guide users to relevant information from public health authorities.

Works with various Chat and voice interfaces

It gives you everything you need to work with the conversational (chat or voice) AI bots for the latest COVID-19 responses and guidance from public health authorities like the CDC and WHO.

Launching soon - Demo of DeepGenius AI Assistant customized for COVID-19

Get Started With DeepGenius AI

Perform Integration of all your data, Build AI models and Deploy critical AI applications and services. The possibilities are endless. Smart solutions are at the core of all that we do at DeepGenius AI. Get in touch with us to learn more about what we offer and get started with your AI journey.