AI in digital commerce is generally considered a success, says Gartner
A survey by research firm Gartner found that the use of AI in digital commerce companies is usually considered a success, with 70% of the organisations claiming very, or extremely successful, implementation of the technology. A total of 307 digital commerce organisations were surveyed for the study. These companies are currently using or piloting the technology to understand the adoption, value, success and challenges of AI in digital commerce. Organisations participated in this study were...