Nuance launches AI-powered virtual assistant for healthcare providers

US-based Nuance Communications has launched the new AI-powered “Dragon Medical Virtual Assistant” especially for healthcare providers. The solution takes root from the award-winning Nuance Virtual Assistant platform, and is a great help for medics as it streamlines a wide range of clinical workflows. Over 500,000 clinicians in the US are already depended on the Dragon Medical Virtual Assistant for their day-to-day documentation. The solution delivers sophisticated conversational...

28 September 2017 | Healthcare

Virtual personal assistants to evolve quickly over next few years, says Gartner research VP

In an interview, Annette Zimmermann, research vice president at Gartner, has shared her thoughts on what she expects for the AI sector from the ongoing IFA 2017 event. While the market is being inundated with new AI-powered devices or services coming every month, Zimmermann advises to investigate beyond the AI label to understand the underlying machine learning methods because the type of data used for training machines has a direct impact on the quality of AI products. Zimmermann...

4 September 2017 | Virtual Assistants

Facebook’s AI-driven M assistant chatbot reaches the UK

facebook ai chatbot m assistant

Facebook’s AI-driven M assistant chatbot has safely made it across the Atlantic and is now helping Messenger users in the UK. The chatbot will butt into your conversations if it feels it can be of assistance. For example, when discussing making plans it could find you nearby places, create a poll about where to go, and find time in participants’ diaries. When you arrive you could follow up with a question like “Where are you?” and the chatbot will prompt the other person to send...

16 August 2017 | Bots

LogMeIn acquires AI and chatbot provider Nanorep to improve customer engagement offering

LogMeIn, a conferencing software as a service (SaaS) provider, has announced the acquisition of Nanorep, an Israel-based organisation which aims to improve customer service and experience through patented natural language processing technologies. The acquisition aims to complement LogMeIn’s recent release Bold360, as the company points out, an intelligent customer engagement platform created to enable companies to deliver more human, personalized and intelligent engagement. Both these...

3 August 2017 | Virtual Assistants