Google promises its call center AI is not designed to replace humans

Not content with its impressive(ly creepy) Duplex demo, Google promises it’s not wanting to replace call centers with its latest AI demonstration. During the Google Cloud Next 18 conference, Google Chief AI Scientist Dr. Fei-Fei Li demonstrated a new AI system called Google Contact Center AI which – much like Duplex – sounded incredibly natural in its responses to human queries. Google seems to have learned its lesson from its Duplex demonstration and wanted to iterate that it’s not...

Scientists pledge not to build AIs which kill without oversight

Thousands of scientists have signed a pledge not to have any role in building AIs which have the ability to kill without human oversight. When many think of AI, they at least give some passing thought of rogue AIs seen in sci-fi movies such as the infamous Skynet in Terminator. In an ideal world, AI would never be used in any military capacity. However, it was almost certainly be developed one way or another because of the advantage it would provide to an adversary without similar...

INTERPOL investigates how AI will impact crime and policing

INTERPOL hosted an event in Singapore bringing leading experts together with the aim of examining how AI will affect crime and prevention. The event, organised by INTERPOL and the UNICRI Centre for AI and Robotics, was held at the former’s Global Complex for Innovation. Experts from across industries gathered to discuss issues and several private sector companies gave live demonstrations of related projects. Some technological advances in AI pose a threat. In a recent interview with Irakli...

PwC: Jobs created by AI will balance out those it destroys

PwC is taking a more neutral approach regarding AI’s impact on jobs amid clashing arguments over whether it will create or destroy more in the long-term. The professional services firm’s analysts predict, in the UK at least, the number of jobs destroyed by AI is likely to be counteracted by the number of roles created. In fact, over the next 20 years, PwC expects around 7.2 million to be created versus seven million displaced – resulting in a small net jobs growth of around 0.2...

China is set to climb the AI rankings over the next decade

China currently sits in seventh place when it comes to professionals working in AI, but the nation is expected to climb the rankings over the next decade. According to a report by LinkedIn, there are currently more than 50,000 AI professionals working in China. The leader, the United States, has 850,000 professionals working in the industry. Wang Di, VP of LinkedIn China, said:

"The core technique of AI is closely related to computer science, in which the US has...

Consumers want businesses to have more human-like AI

Research has found most consumers have interacted with AI and would prioritise businesses with human-like implementations. The research, from Capgemini’s Digital Transformation Institute, found close to three-quarters (73 percent) of consumers have interacted via AI. Satisfaction with those who have experienced AI interactions is slightly lower, at 69 percent. Over two-thirds satisfaction is quite surprisingly high, especially when you consider how dissatisfied people typically are with...

AI can predict the spread of nuclear fallout in advance to save lives

Researchers have built an AI capable of predicting the spread of nuclear fallout in advance to limit the impact and save lives. The fallout occurred from a nuclear power plant accident is going to be devastating. Aside from the human impact, we’ve only got to look at Chernobyl to see how the environment can remain damaged for decades. A new AI system developed in Japan, developed by a team from the Institute of Industrial Science at the University of Tokyo, can accurately predict the...

UNICRI AI and Robotics Centre: AI will transform our world

Irakli Beridze un unicri ai expo

Speaking at AI Expo in Amsterdam, Irakli Beridze from the AI and Robotics Centre at UNICRI provided his thoughts on how AI will transform our world. Irakli started with a positive note that’s easily forgotten: never has the world been more safe, connected, and prosperous. “We have developed technologies which have the potential to solve problems we never thought were possible,” says Beridze. “Most of them are related to the UN’s sustainable development goals.” World-Changing...

AI Expo: Evolving to emotionally intelligent applications

Speaking at AI Expo in Amsterdam, BPU Holdings CTO Carlos Art Nevarez believes it's time for machines to become emotionally intelligent. Machines are becoming increasingly smart thanks to artificial intelligence, but they still remain cold, logical, and lacking emotion. Worse still, they have a bias problem. “We are teaching the machine to synthetically emulate emotional intelligence to better relate to how you and I feel,” states Nevarez. “So many exciting applications present...

Google has an AI which predicts death better than doctors

google ai predict death artificial intelligence

Google has unveiled a new AI which it believes can predict if and when a patient is going to die more reliably than doctors. The algorithm can quickly access a patient’s medical records for important data which could indicate the likelihood of their survival. Death comes for us all, the best we can hope for is that it’s later rather than sooner and we get the chance to say goodbye. Google’s AI would reduce the chances of a death occurring suddenly while in the care of a hospital. A...