Advancements in artificial intelligence are quickly propelling humankind into the world of science fiction. As this technology unfolds, new products and services will find their way into daily life. While there are concerns about the implications of creating such smart machines, it’s important to remember that virtually all existing technologies were initially viewed with skepticism. Here are 4 important ways AI will change the way things are done. Robots Robots are often the first thing...

A couple of recent examples of chatbot software has revealed some interesting use cases in both the enterprise and consumer arenas. The new AmplifyReach Catalyst Platform for live chat and chatbot, announced at the end of last month, enables Freshdesk customers to develop and deploy human-like conversational chatbot, without any coding, to provide 24/7 services across web, mobile, social, messenger, and email channels. The solution helps streamline the problem of business scale by automating...

A new survey commissioned by the UC EXPO event has revealed that 85% of UK residents polled want artificial intelligence (AI) to support at least part of their current job. Almost half of these individuals (44%) want AI technology to do all of their job, leaving them to simply manage the AI system, while 10% say they are already working with AI technology. An additional 38% expect to be working alongside AI within the next two years. This uptake of AI technology is likely to be in the...